Action Learning Collaborative

Ease of Use of Services for Latino Families Who Have Children and Youth with Special Health Care Needs: An Action Learning Collaborative

Check out our 2014 AMCHP Annual Conference Presentation slides here.

​View our 2013 AMCHP Annual Conference Presentation on our ALC! Check out the slides.

View our ALC Webinar Series!

Promoting Ease of Use of Services

Parents of children with special health care needs (CSHCN) often have a difficult time getting the services they need for their children. They have to navigate through a maze that is cluttered with varying eligibility requirements, benefit criteria, and available/missing resources. For parents with limited English proficiency, lower income or educational status, and/or inadequate insurance coverage, the barriers to services become greater.

Data from the National Survey of Children with Special Health Care Needs (2009-10) indicates that Latino families with CSHCN are less likely than their non-Latino counterparts to find services easy to use and often have unmet health care needs. The National Center for Ease of Use of Community-Based Services partnered with the Association of Maternal & Child Health Program to sponsor an action learning collaborative focused on addressing the policies and practices at the state level that enable ease of use of services for Latino families with CSHCN.

The Action Learning Collaborative (ALC) Model

AMCHP has used the ALC model since 1996 to address a range of topics including Medicaid and SCHIP reforms, smoking cessation, perinatal HIV transmission and perinatal disparities. AMCHP uses the ALC to strengthen partnerships and promote collaboration at the state level and improve family health programs.

The ALC model brings together multidisciplinary teams for an 18-24 month period to analyze a problem in maternal and child health, identify resources, learn how to apply problem-solving techniques to that issue, review promising practices from other teams and create plans to address specific public health problems. The ALC has resulted in innovative strategies that have improved maternal and child health programs and practice at the state and national levels.

Looking to creat your own ALC? View our RFP and RFP Review Form.

Our ALC States

Our Action Learning Collaborative included two mentor states, Oregon and North Carolina, and four grantee states.

  • Mentor States
    • North Carolina has focused on developing Spanish language podcasts and trainings to disseminate information about the Medicaid and CHIP in NC. Learn more about North Carolina’s work!
    • Oregon reviewed the standards and implementation of the CaCoon Promotora program to determine feasibility of program expansion. Learn more about Oregon’s work.
  • Grantee States
    • Indiana will bring together a team including representatives from numerous Latino community-based organizations and state commissions that will develop and implement a strategic plan for addressing ease of use of services for Latino families who have CYSHCN. Learn more about Indiana’s work!
    • New Hampshire’s goal is to create a culturally appropriate health literacy campaign conveying changes in Medicaid and CHIP programs to Latino families who have CYSHCN. Learn more about New Hampshire’s work!
    • New Mexico is focusing on making services easier to use for Latino children with metabolic disorders and diabetes. Learn more about New Mexico’s work!
    • Rhode Island plans to work with public school personnel to refer Latino families with CYSHCN to parent leaders, who will also serve as peer navigators, within the Latino community. Learn more about Rhode Island’s work!